If you experience any issues with your purchase, you may be eligible for a full refund or free replacement under one of the following policies:
7-Day Free Ride Trial: Wear and test the kit in real riding conditions. If you’re not happy withthe fit or product quality, you can return it for a full refund.
90-Day Warranty: Covers manufacturing defects and quality issues.
Important: Please do not return any items without prior approval. Contact us first at support@joyoneer.com or fill out our contact form to ensure a smooth and hassle-free process.
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Customer Reviews
Overall rating: 4.7 / 5 from 182 reviews.
I ordered an XL based on previous experiences and the jersey I received was much too big. But the company did right by me and after I sent them measurements of a typical European jersey that I normally get, they sent me an M and it fit perfectly. It fits more like a racing jersey. Someone my size could probably get an L and it would likely fit like a regular/non racing jersey. (I’m 6’1” and 185#). Once I showed them an example and provided the measurements of a typical XL jersey that I normally get, they jumped on it and sent me one that fits perfectly.
Store owner replied:
Hi Bill,
First, thank you so much for taking the time to leave a review. I really appreciate your feedback.
I'm truly sorry that the jersey didn't fit the way you expected.
Our jerseys are designed with a regular, relaxed fit rather than a race-fit or compression-style fit, so they can feel a bit roomier depending on personal preference. However, I'd really like to better understand your experience so we can recommend the best size and arrange an exchange to make sure you end up with a jersey that fits you perfectly.
Could you tell me which parts of the jersey felt too big? Was it mainly the chest and sleeves, or did you also feel the length was too long?
If you don't mind, could you also measure the chest width and front length of both our jersey and the yellow jersey that fits you well? A couple of photos showing the measuring tape in place would be incredibly helpful.
I'd love to compare the measurements side by side with our size chart so we can better understand the differences, recommend the best size for your exchange, and continue improving our sizing guidance for future customers.
Thank you again for your time and for giving us the opportunity to look into this. I look forward to hearing from you.
Best regards,
Chloe
Order took a bit longer than expected to arrive but I was kept up to date on when to expect arrival. Other than that, I am pleased with my purchase. Are there pullover long sleeve jerseys that don't have full length zippers, say 6 to 8 inch total from collar/neck to chest? And I ride a recumbent trike so I do not need backside pouches either. I am considering another purchase. Thanks.
My other kits are years old! I needed some new stuff! I saw their ad and thought I would take a chance. They custom-make everything. They even added my name and rank! Comfortable jerseys and really comfortable chamois. I already ordered another set based on my State in the US.
My friends noticed my new jersey this morning. They liked the way it fit on me plus they especially liked the pockets. The zippered pockets really worked nice during my ride today. The out front design held my wallet and other items without interfering with my pedaling.
The price for the jersey was also reasonable.
I was thrilled when Joyoneer except my request to start producing jerseys for recumbent cyclist.
We worked together to create a jersey that works.
Pictured is the first creation. I couldn't be happier. The jersey fits good and the zippered pockets are better than my current jerseys.
I finally got a chance to ride this weekend and wear the new kit!
Aside from it being a bit too big on me (which I am surprised based in the size and I am 6'3" tall), I got compliments from others on the design!
Great fit, great feel! This is a nice quality Jersey. I will be ordering another size in order to accommodate my body size changes throughout the year :-) :-). Really, this is a great jersey, you won't be disappointed.
I love the jersey kit I purchased and love that you were able to print my name in two colors emphasizing the “G” in Red-G with the color red. That was quite important to me and it looks great.
To celebrate our 250 USA Birthday on July 4, 2026, I wanted to purchase a new jersey. I thought that I was too late in ordering one. Then I saw Joyoneer jerseys and loved all of the designs. I picked one and it was delivered a week before July 4th. It is so soft and feel great. I like the gripper bottom edge and the zipper side pocket. I received many compliments. Now I want to buy another jersey. I highly recommend this company with their workmanship and customer communication.
Thank you Chloe for being so sweet in all our emails back and forth! Of course too, making it so easy to replace our men's jersey with the correct fit. Great Customer Service. We love our new jerseys. They are incredibly Beautiful!
I was leary at first when I saw that it was being made in and shipped from China and not in the USA. However, I was pleasantly surprised. Chloe was very understanding when I reached out with my concerns and said she would help with the return if my husband (it was a birthday gift) wasn't satisfied. I would highly recommend this company and their biking shirts. It was well made and comfortable. It is as pictured and described on the website.
All good, 72 year old rider on East Coast of FL. I now have 3 jerseys in time for the 4th. All good quality and holds up good in this 105 degree Fl summer.
It is by far my husband's favorite jersey EVER! I gave it to him for Father's Day. He tried it on immediately and kept it on most of the evening. He didn't want to take it off. It fits him better than any jersey he has ever had. He LOVES the name on it as well. We will be ordering from you again. Thank you!
I placed an order for the We the People 250th, and after 10 days of not getting any info on shipping I contacted them via email and they responded right away. They explained that it was in high demand and there's more in production. I got my kit about a week later. Great communication. I really like the graphics, the material is good, the padding is good.
Love everything about ! Got it for my husband birthday he was born on the 4th of July !! I love the fact I could put his nickname on the sides !!! Perfect weight super light I ordered up a size and glad I did
In general I'm happy with it with one issue, the text on the side panels is seen when riding, leaning forward with your arms forward. In this position the text is upside down making it hard to read. The top of the letters and numbers should be on the edge that connects to the back panel, not the front panel as it was made.
Additionally, I ride with women that were interested in buying a matching jersey only to discover your website doesn't offer women's jerseys.
